Quality

Quality

CommFront products have been proven to be reliable. From USB, RS-232, RS-485, RS-422, TTL Serial Converters / Isolators / Repeaters / Hubs, Serial / Ethernet to Fiber Optic Converters, to the award-winning Analyzer software, CommFront products are widely used in industrial and commercial control and automation systems. Tens of thousands of CommFront products have been used in factories, manufacturing plants, green energy, transportation, commercial buildings, marine, laboratories, and many other areas that require safe, reliable and uninterrupted operation. Throughout the years, CommFront has established its reputation in the industry for its high-quality products and in-depth product and system know-how; its clients include many of the industry leaders such as ABB, Boeing, Cisco, Fluke, Honeywell, Johnson Control, L-3 Communication, NASA, Schneider, Siemens, and many more.

 ISO-9001-certified

ISO 9001 is a family of standards for quality management systems; it sets strict rules and regulations for organizations to ensure that they meet the needs of customers and the industry, as well as meeting statutory and regulatory requirements related to the product. Being an ISO 9001:2008-certified company (strictly certified by SGS, cert no. SG12/04213), CommFront has developed a strict quality assurance system for its products and customer satisfaction. CommFront prides its products and it has achieved zero product recall since it entered the market years ago. From product designs, to manufacturing, to after-sales support, CommFront is committed to satisfying its customers at all times.

SGS Logo 

CommFront ISO 9001 quality control system is strictly certified by SGS - the world's leading inspection, testing, and certification companies. ISO 9001 is a family of standards for quality management systems; it sets strict rules and regulations for organizations to ensure that they meet the needs of customers and the industry, as well as meeting statutory and regulatory requirements related to the product. 

WHY SGS?

The market includes many certifying laboratories. From small-scale to large-scale and non-reputable to reputable, every certifying laboratory serves its own customer base. CommFront chooses SGS as its certifying partner for the following reasons:

1) Product Quality, Safety, and Compatibility
SGS set strict rules and regulations for ISO 9001:2008-certified companies, and conduct yearly audits for the quality control systems applied to the companies. For product safety and compatibility, SGS conducts the complicated and thorough EMC/EMI tests required for the safety certifications, which include radiation, emissions, immunity and other related tests, to ensure that our products are safe to humans and are safe and compatible to the devices to which they are interfaced.

2) Meticulous and Reputable
SGS is the most meticulous and reputable testing lab in the industry, the testing and certifying time ranges from 3 to 6 months, compared with 3 days of certifying time required by some other non-reputable labs. Customers should be leery that many other converters available on the market do not have proper certifications, and some businesses claim that their products are "RoHS CE FCC certified" and/or "ISO 9001 factory-certified" but fail to provide valid certification numbers or to even simply acquire "certificates" from laboratories, such as  SEM Test Compliance.  

2) Globally Recognized
SGS is the world's leading inspection, verification, testing, and certification company. Recognized as the global benchmark for quality and integrity, SGS is a Nationally Recognized Testing Laboratory (NRTL) in North America (approved by OSHA - Occupational Safety & Health Administration), and an Notified Body in European Union. more about SGS »