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| Track Record |
Since launching its first award-winning product in 2005, CommFront has kept its promise of providing high-quality, high-performance yet simple enough products to thousands of satisfied customers worldwide, including many industry leaders such as ABB, Boeing, Cisco, Fluke, Honeywell, Johnson Control, and NASA. |
Sourcing equivalent products from low-cost 3rd-party factories. |
| Products |
Most of CommFront products are rugged industrial grade designed specifically for interfacing with mission-critical equipment, such as industrial computers, PLC, SCADA, and HMI, etc. - whether in the field, server room, factory, control room, or fire command center. Just as there are many differences between industrial- and commercial-grade computers, the industrial- and commercial-grade converters differ in many ways, such as the level of circuit protection, temperature range and noise tolerance. Most importantly, true industrial-grade converters require rugged components and reliability-engineering designs for environmental factors, reliability, and durability; therefore, they are much more durable than commercial-grade converters, and the quality is much higher. |
Mostly commercial grade or semi-industrial grade with cheaper and lower quality of components and designs. |
| Certifications |
Strictly certified by world-class lab SGS and/or TUV. SGS and TUV are the Nationally Recognized Testing Laboratories [NRTLs] in North America (approved by Occupational Safety & Health Administrations [OSHA]) and the Notified Bodies in the European Union, the most meticulous and recognized certifying labs in the industry. |
No certifications. Some obtain certifications from "SEM Test Compliance" but claim under the name of TUV, without letting customers know that they are two different laboratories with totally different testing standards. |
| Quality Control |
Being a trusted ISO 9001:2015 certified brand (strictly certified by SGS/UKAS, cert no. SG12/04213), CommFront has developed a strict quality assurance system for its products and customer satisfaction, and it has achieved zero product recall since its inception. |
Lack of product quality control. |
| Warranty |
5 Years. If a rare malfunction should occur, we will replace the defective items without charge. |
1 year - the legal minimum. |
| Guarantee |
30-Day risk-free money-back guarantee - 100% satisfaction guaranteed. |
No return or refund. |
| Discounts |
Instant volume discounts for orders of 10 units or greater. Reseller discounts also available upon request. |
Fixed prices. |
| Distribution Channels |
CommFront products can be purchased from its secure online store or its worldwide distribution channels. Shipping costs and delivery time can be reduced dramatically. |
One location, much more expensive shipping costs and much longer delivery time. |
| Delivery |
U.S. customers normally receive their orders within 3 to 5 business days, or on the next business day with our optional FedEx overnight shipping. International orders take about 7 to 21 business days (standard free shipping) or 3 to 5 business days (optional express shipping). |
Typically 5 to 10 business days within the U.S. and 3 to 6 weeks for international orders. |
| Online store |
Since March 7, 2016, our secure online store has become certified Level 1 PCI DSS compliant, this is important when handling customers' credit cards and it has become a norm for online shopping industries. |
Most of our competitors are not PCI DSS compliant and customers are taking risks of leaking their credit card information to 3rd parties. |
| Payment |
Besides ALL major credit cards and PayPal that are accepted on our secure online store, CommFront also accepts wire transfer, checks, and NET30 terms (subject to approval). |
Only a few payment methods. |
